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Vacancy Details

Band: G

No questions specified.

Band: All Grades

Instructions
Please answer all of the questions listed below. Errors or omissions may affect your consideration for employment. Remember that your experience is subject to verification.
Your responses to these statements will be scored and the score you receive will be used as a measure of the degree to which your background matches the qualifications and competencies required for this job.
In responding to these questions, you should carefully consider each of these statements and choose the response that best matches your experience level. Your resume must support your self-ratings.
PLEASE NOTE: Your self-ratings will be reviewed. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.
G Band Qualifications
1 Do you have one year of specialized experience at the SV-F or GS-9 in the Federal service or equivalent experience in the private sector applying adjudication policies, procedures and practices; integrating recommendations with adjudicative decisions to determine final inquiry resolutions; and conducting Quality Assurance (QA) on adjudication decisions and taking corrective action when errors are discovered; OR a Ph.D. or equivalent doctoral degree from an accredited college or university in a related field; OR 3 full years of progressively higher level graduate education leading to such a degree; OR LL.M., if related; OR a combination of successfully completed graduate education and experience that equals at least 100 percent of the requirements for position? Answer to this question is required
  • Yes
  • No
Module A: Administrative Procedures and Tasks
2 Applying knowledge of federal laws, regulations and policies to determine their impact on redress programs. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
3 Applying adjudication policies, procedures and practices to complete the adjudication of redress inquiries. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
4 Providing written and oral responses to a high volume of external written inquiries, including inquiries from the public. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
5 Researching and analyzing complex and unique issues involving redress to provide proposed solutions to management. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
6 Conducting quality assurance (QA) on adjudication decisions made by others and taking corrective action when errors are discovered. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
7 Conducting QA on the intake/triage of redress inquiries. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
8 Ensuring adherence to standard operating procedures. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
9 Integrating recommendations and adjudicative decisions to determine the final resolution for the inquiry. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
10 Providing recommendations for the development of communication strategies and written templates for new redress issues or programs. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
11 Collaborating with internal and external stakeholders regarding program requirements and/or on individual redress inquiries. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
12 Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated. Maximum length of 250 characters. Answer to this question is required
Module B: Customer Service
13 Balancing the expectations of internal and external customers. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
14 Readjusting priorities as needed to respond to changing client demands. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
15 Delivering products and/or services designed to meet customer needs. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
16 Responding effectively to redress inquiries in situations where limited information is available or the individual may not be pleased. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
17 Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated. Maximum length of 250 characters. Answer to this question is required
Module C: Intelligence Reporting
18 Collaborating with an internal and external customer base to gather and document intelligence information shortfalls. Answer to this question is required
  • I have no education, training, or experience with this task/competency.
  • I have performed this task/competency, either in training or on the job under close supervision.
  • I have performed this task/competency as a regular part of a job, independently and usually without review.
  • I have extensive experience in this task/competency and am regularly asked to provide assistance, training, or technical guidance on this task/competency.
19 Applying knowledge of intelligence reporting techniques to support the analysis of relevant data. Answer to this question is required
  • I have had no education, training or experience in performing this task/competency.
  • I have had education and training in performing this task/competency, but have not yet performed it on the job.
  • I have performed this task/competency on the job, with close supervision from a supervisor or senior employee.
  • I have performed this task/competency as a regular part of a job, independently and usually without review by a supervisor, manager or senior employee.
  • I have supervised performance of this task/competency and/or I have trained others so they can perform this task/competency or others normally consult me as an expert for assistance in performing this task/competency.
20 Which of the following choices best reflects your highest level of experience analyzing intelligence/security related information? Answer to this question is required
  • I have no training or experience analyzing information.
  • I have experience and/or training in analyzing information, but have not yet applied this knowledge to a work situation.
  • I have experience analyzing information from a single source in order to draw conclusions.
  • I have experience analyzing information from multiple sources in order to make recommendations to others.
  • I have experience analyzing incomplete or conflicting information from multiple sources in order to identify relationships among data.
21 Please indicate where in your resume (e.g., position title, work experience, education, etc.) your ratings for this module can be verified. The information you provide in the text box below will only be used to help reviewers find verifying information in your resume. The information you provide in the text box will not be evaluated or rated. Maximum length of 250 characters. Answer to this question is required
Certification
22 Do you certify that, to the best of your knowledge and belief, ALL of the information provided on this application is true, accurate and complete? Answer to this question is required
  • Yes
  • No